Contact

Get in Touch

We are here to help. Whether you have a question about a bookmaker review, need assistance with a bonus, want to report incorrect information, or are interested in partnership opportunities, our team is ready to assist.

General Inquiries

Email: support@bookiebrief.com

We aim to respond to all inquiries within 48 hours during business days.

What We Can Help With

  • Questions about bookmaker reviews, ratings, or bonuses
  • Reporting outdated or incorrect information
  • Technical issues with the website
  • Partnership and affiliate opportunities
  • Media inquiries and press requests

What We Cannot Help With

Please note that BookieBrief is an independent review site. We do not operate gambling services, process payments, or manage player accounts. If you have a dispute with a bookmaker regarding:

  • A refused withdrawal or payment delay
  • A suspended or closed betting account
  • Bonus terms and conditions disputes
  • Verification or KYC issues

…you must contact the bookmaker customer support directly. We cannot intervene in disputes between players and operators.

Response Times

Our typical response times are:

  • General inquiries: 24-48 hours
  • Technical issues: 24-48 hours
  • Partnership requests: 3-5 business days

We appreciate your patience and look forward to hearing from you.

18+ Gambling can be addictive. Please play responsibly. If you feel you have a problem, seek help at GamCare or BeGambleAware.